Terms & Conditions – CCTV NCR Wale
Last Updated: November 2025
Welcome to CCTV NCR Wale!
These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website [www.cctvncrwale.site] and our CCTV installation, repair, and maintenance services.
By accessing this website or using our services, you agree to follow these Terms. If you do not agree, please do not use our website or services.
📋 1. General Terms of Use
The website and all its content are owned and operated by CCTV NCR Wale.
You agree to use our website and services only for lawful purposes.
You will not use this website to post, share, or distribute any harmful, misleading, or illegal content.
We reserve the right to update, change, or discontinue any part of this website or our services at any time without prior notice.
🧰 2. Services
CCTV NCR Wale provides CCTV camera installation, repair, and maintenance services across Delhi NCR.
All services are offered based on availability, technician scheduling, and service area coverage.
While we aim to provide same-day or quick service, response time may vary depending on customer location and workload.
We deal with multiple brands (e.g., Hikvision, CP Plus, Dahua, Godrej, etc.), but we are not an authorized service center of any brand unless clearly stated.
💳 3. Pricing, Payment & Refunds
All service charges are communicated clearly before booking.
Payments can be made via cash, UPI, or bank transfer as mutually agreed.
Prices may vary based on product type, service complexity, and location.
No refunds are applicable once a service has been completed or materials have been installed.
In case of double payment or technical errors, we will review and issue a refund within 7 working days after verification.
🔧 4. Warranty on Services
We provide limited service warranty for installation or repair work, as informed at the time of service.
Product warranty (camera, DVR, cable, etc.) depends on the manufacturer’s policy, not CCTV NCR Wale.
We are not responsible for issues caused by power fluctuations, physical damage, third-party interference, or customer misuse.
🔐 5. Limitation of Liability
CCTV NCR Wale and its team will not be liable for:
Any indirect, incidental, or consequential damages arising from the use of our website or services.
Data loss, recording errors, or network issues resulting from equipment malfunction.
Any unauthorized access, hacking, or misuse of CCTV systems after installation.
We make every effort to ensure quality service, but ultimate responsibility for equipment protection, password security, and maintenance rests with the customer.
🔄 6. Cancellation Policy
Customers can cancel a booking before technician dispatch without penalty.
If cancellation occurs after technician arrival, a visit fee may apply.
Repeated last-minute cancellations may lead to temporary suspension of service privileges.
🧾 7. Intellectual Property Rights
All content on this website — including text, images, logos, and designs — is the property of CCTV NCR Wale.
You may not copy, reproduce, or distribute any material without our written permission.
🔗 8. Third-Party Links
Our website may include links to external websites or tools for your convenience.
We are not responsible for the accuracy, security, or policies of those third-party sites.
You should read their privacy policies and terms before using them.
📱 9. User Responsibility
By using our website or contacting us, you agree that:
The information you provide is accurate and complete.
You will not misuse our service booking system or impersonate another individual or business.
You understand that our technicians are assigned based on availability and safety conditions.
🧠 10. Disclaimer of Affiliation
CCTV NCR Wale is an independent service provider.
We are not affiliated, authorized, or endorsed by any CCTV manufacturer or brand.
All brand names and trademarks belong to their respective owners and are used only for identification purposes.
⚙️ 11. Modification of Terms
We may update or modify these Terms at any time without prior notice.
All updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website or services after such changes means you accept the new Terms.
📧 12. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Business Name: CCTV NCR Wale
📞 Phone: 8954752680
📍 Location: Delhi NCR, India